Notice of Privacy Practices
Savoir Health & Wellness, LLC | Effective date: October 4, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Privacy Officer, Savoir Health & Wellness, LLC | 337-318-8020 | wellness@savoirhealthcare.com
221 Rue de Jean, Suite 126 A, Lafayette, Louisiana 70508
Your rights
You may exercise these rights by contacting us using the details above:
Get your records. Ask to see or obtain an electronic or paper copy of your medical record and other information we maintain about you. We generally respond within 30 days and may charge a reasonable, cost-based fee.
Request a correction. Ask us to correct information you believe is incomplete or inaccurate. We may deny the request, but will explain why in writing, generally within 60 days.
Request private contact. Ask us to contact you in a particular way or at a different address. We will agree to reasonable requests.
Request limits. Ask us to limit uses or disclosures for treatment, payment, or health care operations. We are not always required to agree. If you pay in full out of pocket for a service or item, you can ask us not to disclose it to your health plan for payment or operations; we will honor that request unless disclosure is required by law.
Receive an accounting. Ask for a list of certain disclosures made during the preceding six years. The first accounting in a 12-month period is free; an additional one may carry a reasonable, cost-based fee.
Get this notice. Ask for a paper copy at any time, even if you agreed to electronic delivery.
Use a representative. A person authorized under law to act for you may exercise these rights. We will verify that authority before acting.
File a complaint. Contact our privacy contact above, or the U.S. Department of Health and Human Services Office for Civil Rights at 1-877-696-6775, 200 Independence Avenue SW, Washington, DC 20201, or hhs.gov/hipaa/filing-a-complaint. We will not retaliate against you.
Your choices
Tell us your preference about sharing information with family, friends, or others involved in your care or payment, and in a disaster relief situation. If you cannot tell us, we may share information when we believe it is in your best interest or to reduce a serious and imminent threat to health or safety. Special laws may limit sharing of some records.
We need your written permission for most uses of psychotherapy notes, marketing, and sale of your information. If we ever contact you to raise funds, you may opt out of future fundraising communications. Where Part 2 records are involved, we will give the advance notice and choice required by law before fundraising use.
How we use and share health information
Treat you. We may use your information and share it with other professionals involved in your care, such as a specialist you see.
Run the practice. We may use and share information to manage our practice, improve care, and contact you about services.
Bill for care. We may use and share information with health plans and others to obtain payment for services.
We may also use or share information when the law permits or requires it, subject to applicable conditions:
Public health and safety. This can include preventing disease, reporting adverse reactions, reporting suspected abuse or neglect, and preventing a serious threat to health or safety.
Research and legal duties. We may disclose information for authorized research or as required by federal or state law, including to HHS to demonstrate compliance.
Other permitted purposes. These include organ donation, medical examiners or funeral directors, workers’ compensation, law enforcement, health oversight, certain government functions, and legal proceedings, when applicable legal requirements are met.
If we hold substance use disorder patient records protected by 42 CFR Part 2, we cannot use or disclose those records in civil, criminal, administrative, or legislative investigations or proceedings against you without your written consent or a court order and a subpoena. Other uses and disclosures of those records follow applicable Part 2 requirements.
Our responsibilities
We must protect the privacy and security of your protected health information, follow this notice, give you a copy, and notify you promptly if a breach may have compromised your information. We will obtain written permission for uses or disclosures not described here or otherwise allowed by law. You may revoke that permission in writing, except for actions already taken in reliance on it.
Changes to this notice
We may change this notice and apply the revised terms to information we already have. The current notice will be available on request, at our office, and on our website.
Louisiana and other special protections
When Louisiana law provides greater privacy protection than HIPAA, we follow the more protective requirement. The general permissions described above are subject to these additional limits.
HIV test results. Louisiana law restricts disclosure and further disclosure of confidential HIV test results. We honor an express refusal to release HIV test results in an authorization, except where a disclosure is otherwise authorized or required by law, such as certain treatment, payment, public health, or court-ordered disclosures.
Minors and representatives. Parents or legal guardians generally may obtain a minor’s records as provided by Louisiana law. Consent and access depend on the service, the person’s legal authority, and applicable state and federal exceptions. Some minors may consent to specified services themselves. We apply the rules for the particular records, including any federal protections for substance use disorder records, and do not promise that all care a minor receives is confidential from a parent.
Confidential communications and legal requests. Louisiana law recognizes a health care provider–patient privilege in certain proceedings, subject to exceptions. Before releasing records for a legal proceeding, we follow applicable authorization, notice, subpoena, court-order, and privilege requirements. An informal request from an attorney does not by itself authorize disclosure.
Behavioral health information. Psychiatric and other behavioral health records are protected health information. Separately maintained psychotherapy notes have the additional protections described above; ordinary progress notes are not automatically psychotherapy notes. Protected substance use disorder records are subject to the additional Part 2 limits described above.